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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Holly Webb

November 30, 2023

5  out of  5 rating by Holly Webb
"Frances always takes care of our family! She's honest and reliable."

Maureen Myers-Webn

November 30, 2023

5  out of  5 rating by Maureen Myers-Webn
"Amy is an amazing agent. She is detailed oriented, thorough and very knowledgeable. She is by far the best agent I know."

Joseph Brown

November 27, 2023

5  out of  5 rating by Joseph Brown
"They’re always happy to help!! Whenever I call they are right there to answer my questions!"

Amanda Randall

November 15, 2023

5  out of  5 rating by Amanda Randall
"Always a great experience! They are prompt at answering the phones, and getting answers quickly to any questions I have. They provide a great atmosphere with a friendly smile. They are knowledgeable and helped me get the best policies for our families needs."

lynette hillenburg

November 15, 2023

5  out of  5 rating by lynette hillenburg
"My experiences with this State Farm office have been positive. Questions are answered in a timely manner. Policy changes, if necessary, were explained very well. Scott, my agent, is professional in every aspect when assisting me in any situation we've encountered. I appreciate his attention to customer service."

Andrew Fetters

November 15, 2023

5  out of  5 rating by Andrew Fetters
"Great customer service!!"

Nick R

November 7, 2023

5  out of  5 rating by Nick R
"We’ve got a lot of insurance through State Farm and the Bolivar team has always been super friendly, helpful, timely, and the best rates in the area. Would highly recommend!"

Samantha Sanders

October 31, 2023

5  out of  5 rating by Samantha Sanders
"Scott is easy to work with and answers all my questions"

Laurie Paris

October 20, 2023

5  out of  5 rating by Laurie Paris
"Amy was very helpful! Super fast, kind, and great service! She made figuring out what I needed a breeze. Thank you!"

Paige Tandy

September 28, 2023

5  out of  5 rating by Paige Tandy
"Amy was very helpful and nice! She saved me over $200 a month from what I was paying with another insurance company. I’m so thankful."

Stephanie Terry

September 21, 2023

5  out of  5 rating by Stephanie Terry
"If there were ever a doubt about who to go to for insurance, just stop! Giana’s office is spectacular! Amy is by far my go to girl! Every time I call I ask for Amy. She’s fun, and informative. I had a big ask a few months ago and Amy helped me through every step! Definitely will recommend every time!"

April Polston

August 22, 2023

5  out of  5 rating by April Polston
"Amy did a great job helping us insure a second car for our teenage driver! We definitely recommend the staff at Giana Andrew’s State Farm for all your insurance needs!"

Gary Bayless

August 14, 2023

5  out of  5 rating by Gary Bayless
"Great customer service"

Carol Curless

August 2, 2023

5  out of  5 rating by Carol Curless
"Frances has taken care of my problems for years. I’ve lost count of how many deer have taken off fenders, grills, and completely totaled my cars. Now she’s holding my hand through a shop fire and contents loss. I can’t say thank you enough. Customer service has been slowly replaced with recorded messages and figure it out yourself websites. I will be forever grateful for the smile and support every time I walk in."

Craig Webb

August 1, 2023

5  out of  5 rating by Craig Webb
"They have always been helpful with new policies or a our claims. And a shout out to Frances with always being polite and knowledgeable."

alicia skinner

July 31, 2023

5  out of  5 rating by alicia skinner
"Ive been going with this company gor over 10 years! Gina and scott have always got me service or paperwork i need in a fast and timely manner! I love this company! There always there for me when i get into something like” lock myself out of my car” lol i do that alot haha"

Melissa Bogart

July 20, 2023

5  out of  5 rating by Melissa Bogart
"I have been a customer of Giana Andrews State Farm Agency since I was 19 years old and bought my first car. A 1982 Monte Carlo. That has been over 36 years ago. To this day Giana and her team have gone over and above to accommodate my insurance needs, from homeowners to autos to life insurance to a disability policy in case I get sick. They have tried to make sure I'm covered if that time should ever come that I need to file a claim. When I have had to file a claim, they have been with me every step of the way. Giana prides herself in the customer service she gives her customers and it shows! It shows not only in my dealings with her personally, but also every person who works and has worked for her. In my experience, they have always given me the best advise possible, trying to help me see where I might not even know I need insurance protection. They even advised me on life insurance policies. I bought life insurance for my daughter when she was born as I did for my grandson when he was born. It's kinda hard to think about when they've just taken their first breaths on this earth, but it is also an investment in their future, which Giana and her team explained to me. I never would have thought to buy life insurance for my newborn if it wasn't for them. Over the years there have been lots of different vehicles and a couple of houses. They have always been just a phone call away with amazing service and customer support. Always friendly and eager to help. When I am dealing with my insurance business, at that very moment, they make me feel like I am the only customer they have by showing me kindness and taking an interest in my family and all of our insurance needs. I highly recommend doing business with Giana and her stellar team!"

Brandy Donnelly

July 14, 2023

5  out of  5 rating by Brandy Donnelly
"Great customer service and always a joy to talk to."

Jesse Brown

June 28, 2023

5  out of  5 rating by Jesse Brown
"Best customer service!"

Alan Simpson

June 28, 2023

5  out of  5 rating by Alan Simpson
"Always take good care of us."

Samantha Brown

June 15, 2023

5  out of  5 rating by Samantha Brown
"Great office!! Agent Amy Bayless is beyond amazing!! Always so helpful and knowledgeable!!!"

Pam Albrecht

June 14, 2023

5  out of  5 rating by Pam Albrecht
"Very professional and fast service. Convenient completed my insurance transaction over the phone."

John Bishop

May 24, 2023

5  out of  5 rating by John Bishop
"I cannot say enough good things about this agency. All of the people working here are amazing to deal with and have always gone above and beyond to help when I needed them. I have never dealt with a better group of people for my insurance needs and highly recommend them!"

Tony Aksamit

May 16, 2023

5  out of  5 rating by Tony Aksamit
"Great customer service attention to details!"

Lavona Beach

May 15, 2023

4  out of  5 rating by Lavona Beach
"Amy is my agent and she is wonderful! She is always very helpful if I have any questions or issues. Their company has been great for my family."