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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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janettaylor100

April 8, 2026

5  out of  5
rating by janettaylor100
"Professional and knowledgeable staff, have been a satisfied customer for many years."
We responded:
"Thank you so much Janet!"
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Eric Fillipi

April 4, 2026

5  out of  5
rating by Eric Fillipi
"This office is wonderful. I was with them for 6 years, left to go to another insurance company, and then ended up coming back less than a year later because I missed the customer service and being able to pick up the phone and be taken care of as soon as I asked for it. Scott is one of the best in the business and genuinely cares about his clients and their quality of life when it comes to insurance. The way he treats his clients shows that he cares more about people than anything. I will be a customer here for years to come and regularly recommend them to friends and family."
We responded:
"Thank you so much Eric. It's been an absolute pleasure getting to know you the last few years."
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Libby Hamilton

April 3, 2026

5  out of  5
rating by Libby Hamilton
"Great customer service & easy to work with. Super friendly and enjoyable to talk to. Would highly recommend this office! Thanks for all you do."
We responded:
"Thank you for the kind words Libby!"
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Alan Simpson

March 27, 2026

5  out of  5
rating by Alan Simpson
"Took the time to help us get our policy adjusted to the way we needed it. Pleased with their care for our needs."
We responded:
"Thank You Alan, we appreciate your families trust in us to take care of your insurance needs.!"
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Holly Murdock

March 26, 2026

5  out of  5
rating by Holly Murdock
"Kim is the best! I had tried to do things myself online and made a mess of it. She quickly helped make sense of all the mess. I highly recommend this agency!"
We responded:
"Thank you so much Holly!"
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Anthony shade

March 25, 2026

5  out of  5
rating by Anthony shade
"They are always the best in customer service. They’re fast on giving you a quote and they do their best to take care each and every-time you call."
We responded:
"Thank you Anthony for the kind words!"
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Allen Perkins

March 20, 2026

5  out of  5
rating by Allen Perkins
"Everyone at this office has been over the top helpful and understanding every time I have needed help with a claim."
We responded:
"Thank you so much Allen!"
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Sherrie Herbert

March 20, 2026

4  out of  5
rating by Sherrie Herbert
"Good helpful people insurance very high"
We responded:
"We appreciate your friendship and loyalty over the years. We'll give you a call soon!"
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Debbie McClurg

March 18, 2026

5  out of  5
rating by Debbie McClurg
"We always have prompt, accurate and great service from Giana's staff."
We responded:
"Thank you so much Debbie!"
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richard sanders

March 10, 2026

5  out of  5
rating by richard sanders
"Great office to work with! Questions and changes to policies are first priority! Giana has an outstanding team!"
We responded:
"Thank you so much Richard!"
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Matt Greteman

March 5, 2026

5  out of  5
rating by Matt Greteman
"Scott has always answered my questions and is always helpful in every way he can be. He is the one of the best to work with. Thanks for all the help Scott!"
We responded:
"It's been a pleasure Matt. Thank you!"
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Alyssa Humphrey

February 25, 2026

5  out of  5
rating by Alyssa Humphrey
"I always have the best experience with Amy at Giana Andrews office. She is extremely helpful and always answers my many questions. Scott is amazing when dealing with homeowner's claims. Everyone is so very nice."
We responded:
"Thank you so much for the kind words Alyssa!"
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Levi Bonnivier

February 24, 2026

5  out of  5
rating by Levi Bonnivier
"Very responsive and professional! I’ve been using them for years and would highly recommend!"
We responded:
"Thank you Levi!"
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Missy Grant

February 23, 2026

5  out of  5
rating by Missy Grant
"Giana’s team Office is amazing! Amy & Kim are always there for me when I need them. Thank you ladies and the team in the office for being there and doing an outstanding job.. :)"
We responded:
"Thank you so much Missy!"
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Independent Voter

February 21, 2026

5  out of  5
rating by Independent Voter
"I was recently the victim of a hit-and-run accident in Springfield, MO. When I had to go about the process of reporting the incident, and making arrangements for repairs to my car, I was pleased with how smoothly everything fell into place. State Farm issued a claim number for my vehicle, which I immediately gave to the Collision Center that will be the doing the repairs. Kim Jenkins, my local representative at the Giana Andrews State Farm office in Bolivar, followed up with me to make sure everything was being taken care of. I have been with State Farm for about 15 years now, and have been extremely pleased with the service they have provided me."
We responded:
"Thank you so much for the kind words. So glad we could help with the process after a stressful happening!"
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Gina Irizarry

February 17, 2026

5  out of  5
rating by Gina Irizarry
"Giana’s team is always so wonderful especially Amy! They are easy to work with and so helpful and friendly!"
We responded:
"Thank you so much Gina!"
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Susan Roweton

February 16, 2026

5  out of  5
rating by Susan Roweton
"Kim is always a great help with any question I have or claim. Would highly recommend"
We responded:
"Thank you so much Susan!"
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Jim

February 5, 2026

5  out of  5
rating by Jim
"I needed to update my beneficiaries on my life insurance policy. Scott helped me do that. It was quick and easy and I appreciated the help!"
We responded:
"Thank you for the kind words!"
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ROD HOOVER

January 22, 2026

5  out of  5
rating by ROD HOOVER
"The office staff are super kind and helpful whenever a problem comes up. Amy was great to work with and quickly resolved an issue that aroused. Recommend my friendly group!!"
We responded:
"Thank you so much Rod!"
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Monica Andrews

January 21, 2026

5  out of  5
rating by Monica Andrews
"Scott explained everything with me. He did a great job and was easy to talk with about our insurance needs. I'm very happy so far!"
We responded:
"Thank you so much Monica!"
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Gucci Yamaha

January 20, 2026

4  out of  5
rating by Gucci Yamaha
"Very good. I’ve worked with Amy personally for my insurance needs and she has always given me good quotes, is quick to respond and is very kind"
We responded:
"Thank you so much Gucci!"
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Lenny Rose

January 20, 2026

5  out of  5
rating by Lenny Rose
"After retiring and moving to the area we needed to move our insurance to Missouri. I have always heard insurance is higher here but when we had Amy run our numbers they were actually lower. Amy sat down with us and went over other companies polices for our homeowners. The experience was very pleasant and we are happy with our choice to stay with Sate Farm."
We responded:
"Thank you so much Lenny. We hope you enjoy the Ozarks!"
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Shane Swearengin

January 9, 2026

5  out of  5
rating by Shane Swearengin
"Great people great customer service and a pleasant environment great prices"
We responded:
"Thank you so much Shane! Glad to see you back!"
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Weston McCrickard

January 6, 2026

5  out of  5
rating by Weston McCrickard
"I had the pleasure of working with Scott Sanders, one of the insurance agents there in Bolivar and it was a wonderful experience. He was very professional and worked quickly to give me the best rate and coverage I've had in many years. Definitely recommend him to help you with your next insurance if you are looking!"
We responded:
"Thank you so much Weston!"
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Luke Christian

December 31, 2025

4  out of  5
rating by Luke Christian
"Giant, has been a great help to me for the past 20 years she and the wonderful staff that works with her have always been very helpful and kind. Luke Christian"
We responded:
"Thank you Luke!"