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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Greteman

March 5, 2026

5  out of  5
rating by Matt Greteman
"Scott has always answered my questions and is always helpful in every way he can be. He is the one of the best to work with. Thanks for all the help Scott!"
We responded:
"It's been a pleasure Matt. Thank you!"
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Alyssa Humphrey

February 25, 2026

5  out of  5
rating by Alyssa Humphrey
"I always have the best experience with Amy at Giana Andrews office. She is extremely helpful and always answers my many questions. Scott is amazing when dealing with homeowner's claims. Everyone is so very nice."
We responded:
"Thank you so much for the kind words Alyssa!"
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Levi Bonnivier

February 24, 2026

5  out of  5
rating by Levi Bonnivier
"Very responsive and professional! I’ve been using them for years and would highly recommend!"
We responded:
"Thank you Levi!"
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Missy Grant

February 23, 2026

5  out of  5
rating by Missy Grant
"Giana’s team Office is amazing! Amy & Kim are always there for me when I need them. Thank you ladies and the team in the office for being there and doing an outstanding job.. :)"
We responded:
"Thank you so much Missy!"
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Independent Voter

February 21, 2026

5  out of  5
rating by Independent Voter
"I was recently the victim of a hit-and-run accident in Springfield, MO. When I had to go about the process of reporting the incident, and making arrangements for repairs to my car, I was pleased with how smoothly everything fell into place. State Farm issued a claim number for my vehicle, which I immediately gave to the Collision Center that will be the doing the repairs. Kim Jenkins, my local representative at the Giana Andrews State Farm office in Bolivar, followed up with me to make sure everything was being taken care of. I have been with State Farm for about 15 years now, and have been extremely pleased with the service they have provided me."
We responded:
"Thank you so much for the kind words. So glad we could help with the process after a stressful happening!"
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Gina Irizarry

February 17, 2026

5  out of  5
rating by Gina Irizarry
"Giana’s team is always so wonderful especially Amy! They are easy to work with and so helpful and friendly!"
We responded:
"Thank you so much Gina!"
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Susan Roweton

February 16, 2026

5  out of  5
rating by Susan Roweton
"Kim is always a great help with any question I have or claim. Would highly recommend"
We responded:
"Thank you so much Susan!"
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ROD HOOVER

January 22, 2026

5  out of  5
rating by ROD HOOVER
"The office staff are super kind and helpful whenever a problem comes up. Amy was great to work with and quickly resolved an issue that aroused. Recommend my friendly group!!"
We responded:
"Thank you so much Rod!"
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Monica Andrews

January 21, 2026

5  out of  5
rating by Monica Andrews
"Scott explained everything with me. He did a great job and was easy to talk with about our insurance needs. I'm very happy so far!"
We responded:
"Thank you so much Monica!"
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Gucci Yamaha

January 20, 2026

4  out of  5
rating by Gucci Yamaha
"Very good. I’ve worked with Amy personally for my insurance needs and she has always given me good quotes, is quick to respond and is very kind"
We responded:
"Thank you so much Gucci!"
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Lenny Rose

January 20, 2026

5  out of  5
rating by Lenny Rose
"After retiring and moving to the area we needed to move our insurance to Missouri. I have always heard insurance is higher here but when we had Amy run our numbers they were actually lower. Amy sat down with us and went over other companies polices for our homeowners. The experience was very pleasant and we are happy with our choice to stay with Sate Farm."
We responded:
"Thank you so much Lenny. We hope you enjoy the Ozarks!"
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Shane Swearengin

January 9, 2026

5  out of  5
rating by Shane Swearengin
"Great people great customer service and a pleasant environment great prices"
We responded:
"Thank you so much Shane! Glad to see you back!"
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Weston McCrickard

January 6, 2026

5  out of  5
rating by Weston McCrickard
"I had the pleasure of working with Scott Sanders, one of the insurance agents there in Bolivar and it was a wonderful experience. He was very professional and worked quickly to give me the best rate and coverage I've had in many years. Definitely recommend him to help you with your next insurance if you are looking!"
We responded:
"Thank you so much Weston!"
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Luke Christian

December 31, 2025

4  out of  5
rating by Luke Christian
"Giant, has been a great help to me for the past 20 years she and the wonderful staff that works with her have always been very helpful and kind. Luke Christian"
We responded:
"Thank you Luke!"
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Samuel Baker

December 29, 2025

5  out of  5
rating by Samuel Baker
"Amy Bayless was extremely professional and knowledgeable. One of the most pleasant interactions I have had with customer service!"
We responded:
"Thank you so much Samuel! Hope you have a wonderful New Year!"
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Robert Glasgow

December 23, 2025

5  out of  5
rating by Robert Glasgow
"I’ve always had great service from the Giana Andrews State Farm team. I’ve been with them for years. They are the best!"
We responded:
"Thank you so much Robert! Hope you have a Merry Christmas!"
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Destiny Holt

December 19, 2025

5  out of  5
rating by Destiny Holt
"Scott was very helpful! Helped me to understand more about car insurance and what the different policies are. Set me up with insurance in less than 10 minutes with a great price! I was able to text all the details while at work and had a copy of my insurance card almost instantly!"
We responded:
"Thank you so much Destiny! We really appreciate your business!"
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Bj Richardson

December 5, 2025

5  out of  5
rating by Bj Richardson
"I have been amazed at the awesomeness of everyone I have spoke to in this office. A special shout out to Amy to helping me with a bit of an issue I had."
We responded:
"Thank you BJ!"
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teri presley

November 27, 2025

5  out of  5
rating by teri presley
"Giana and her Staff have been so helpful over the years. Not just an agent, but a friend! I so appreciate their honesty and guidance."
We responded:
"Thank you Teri, this means so much to all of us here!"
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Gracie Brand

November 20, 2025

5  out of  5
rating by Gracie Brand
"Scott did great getting me the best rate for my car insurance!!"
We responded:
"Thank you so much Gracie! Glad to have your business!"
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Tarese Loveland

November 19, 2025

5  out of  5
rating by Tarese Loveland
"Giana's office has been professional and very understanding. You can't make people care, but Kim and Amy have stepped up to help us when our previous agent was not a good situation. They have made it to where we will stay with State Farm due to their compassion and expertise."
We responded:
"Thank You Tarese, It was my pleasure to help you! Have a wonderful Thanksgiving!"
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Kerri W

November 17, 2025

5  out of  5
rating by Kerri W
"Thank You State Farm!"
We responded:
"You are very welcome Kerri! Thank you!"
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Tripp Swisher

November 9, 2025

5  out of  5
rating by Tripp Swisher
"Scott was a huge help in sending me updated insurance cards while I was out of town. Responded immediately and took less than 5 minutes."
We responded:
"Thank you Tripp, glad to help!"
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Ginger Muller

November 6, 2025

5  out of  5
rating by Ginger Muller
"Always helpful and fast to respond!"
We responded:
"Thank you so much Ginger!"
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Courtney Welch

November 3, 2025

5  out of  5
rating by Courtney Welch
"Amy Bayless at State Farm was great to work with! She took the time to find me the best rates for both my home and auto insurance and made the process easy and stress-free. Highly recommend!"
We responded:
"Thank you so much Courtney!"